Amtrak Train Crash Near Philadelphia
By a stroke of luck, I have twice missed being on Amtrak trains between New […]
Better Project Management to Minimize Risk
In Prepare for the Worst, Plan for the Best: Disaster Preparedness and Recovery for Small […]
Communicating Status Updates
One of the most challenging aspects of managing your operations through a service disruption is […]
Protect Against Porch Pirates
The newspapers are reporting a large volume of thefts due to so-called “porch pirates”, thieves […]
International Day for Disaster Risk Reduction
Today is the International Day for Disaster Risk Reduction, (IDDR) a tradition that began in […]
Securing Your Mobile Devices
As we prepare for the summer vacation season, we will be making greater use of […]
Stopping Robocall Abuse
Robocalls are not just annoying; they lower our productivity. But solutions are available to reduce the […]
Texting Can Wait!
In Prepare for the Worst, Plan for the Best: Disaster Preparedness and Recovery, I advised […]
A Small Victory for Productivity
Today I was very pleasantly surprised when I received a call from a major telecommunications […]
Crisis Communications for Small Business
I had the pleasure of speaking to a communications class offered to MBA students of […]
Mobile Data Outage Disrupts Small Businesses
AT&T experienced a substantial mobile data area-wide EDGE/3G outage in the Northeast and Midwest, which […]